Terms & Conditions
Use of this site constitutes acceptance of these terms and conditions:
To use properly the site should read carefully the terms and conditions.
www.infoalarm.eu assumes the right to make changes to these provisions, without notice.
This site is owned and maintained by:
S.C. Cocktail Service s.r.l. | Piatra Neamt | Romania
C.F.: RO 4042947;
J27/1066/1993
In line with commercial practices deemed acceptable and legal, our obligations are as follows:
- Provide information as accurate as possible about the goods sold;
- Provide technical support and guide customers towards the best choices from their point of view;
- To check carefully temporary orders blocking them those that blur or
show a loss or misinformation preventing financial complications;
- To respect trade laws in force.
The material on this site is public and used for pricing information.
Acquiring or embedding these materials in other electronic
publications or individuals without explicit indication of the source is
prohibited for any purpose, commercial or personal.
Photos of the product pages are for information purposes and are not contractual. Appearance goods may differ slightly from those shown in these photos.
Any acquisition should be made only after a carefully inform and knowingly. It is buyer duty to collect this information, and take account of advice from our staff.
Buyer must report us any irregularity both in the presentation of merchandise and goods receipt. For receiving the products ordered improper or different from those
complaints must be made by e-mail or by telephone within 24 hours of
receipt;
The personal data will be used by the buyer only www.infoalarm.eu stated purpose of this site. The information in the order form are required to send order confirmations, delivery of ordered products. This information will not be provided to third parties.
Cocktail Service allocate their right to cancel delivery of the product and notify the
customer in the shortest time if the order can not be honored because of
errors in the database (erroneous prices).
Documents (invoices, receipts, warranties)
Legal documents will be delivered / sent always with the original order. Please check orders and to notify in writing any absence of a document upon receipt.
The warranty conditions are in accordance with the legal provisions in force. At
the request of the guarantee is required defective product in its
original packaging, along with related accessories, photocopies invoice
and warranty certificate. When
the products arrive unaccompanied by these documents, products can be
returned to the applicant / sender without being solved guarantee. The invoice substitutes the contract of sale.
Should you wish to pay via bank transfer, please contact us for further details.
Product Warranty
The warranty for products sold by us, except consumables (batteries, etc) is 2 years. To
the extent that product defects or nonconformities not covered by
warranty (manipulation and misuse, use the parameters other than those
specified by the manufacturer, etc.) and the costs of bringing the line
of delivery shall be made by the customer. The products repaired or replaced will not be received by our specialized service properly packed. We do not accept warranty unpackaged items. In 30 days we will solve the problem of nonconformity product. The term derives from the defective product when you come across our specialized service. Upon arrival at our service, will make a brief visual check of the package in the presence of the courier. If
you find traces of battery or faulty handling of the package, or if its
condition is impeccable in terms of integrity, will make a report to
signal these problems and a copy will be given to the deliverer. Diagnosing defects in the product is 72 hours from receipt of the defective product in our service center, as specified above. In
a short time but not more than 10 days from the reception, our service
center is obliged to inform the recipient diagnosis, the remedy to be
applied to estimate the period to which the product will be brought into
conformity. After
bringing the product into operation, you can pick up the product
directly from our service center or request to dispatch by courier. Your downtime properly extended warranty term. This
period is considered the time of registration service unit (reception
package as indicated above) to bring the product into normal use and
written notice to raise the product, or to surrender effective product
to the customer. If unjustified demands, you pay roundtrip. Not
covered by warranty products that physical defects such as bruises,
cracks, chipping, components / parts etc. burned or cracked, damaged
warranty seals or labels, removed or modified products used in
unsuitable conditions (voltages improper submission to high
temperature and pressure variations, mechanical shocks, improper
handling, use of the humidity, dust, pollutants, or in chemicals etc.),
settings, and incorrect installation, faulty sources, sockets without
earth, penetration of liquids or metals other substances inside equipment, mechanical intervention on products
or plastics, metals or other substances inside the equipment, etc.
Products from uncollected sales service within 60 days of the
settlement will be deemed abandoned and will take possession Cocktail
Service SRL
Terms of return:
The product must be in new condition, without signs of wear, scratches, flaws, shocks, or defects caused by shock. The
product must be in original box, undamaged with all accessories
received, separating materials, installation CD, manuals, etc. and warranty card and a copy of the invoice. All this must be suitably packed in another box, not in the original box product. If
the acquisition generates a gift coupon, and it has been used, the
return value of the products will be made with lower coupon value. Failure
to comply with these requirements may result in the imposition of a fee
for the reduction in value resulting from the handling products other
than those necessary to establish the nature, quality and functioning. This commission will be communicated in finding aesthetic and technical basis of the returned product.
If you want to return a product, you need to follow these steps:
1. Fill in the form of return.
2. Wrap the manufacturer's original packaging in another box so it was not damaged during transport. Please do not remove the stickers, bags or despartitoarele original packaging. It also does not apply schotch original packaging or labels on the product. You
can personally deliver the product or you can send by post to the
following address: Cocktail Service srl, Service Department, Str. Ecaterina, no.4, Piatra Neamt, Jud. Neamt, Romania. Postal code: 610072. Shipping fees will be borne entirely by the client. Cocktail Service can not be held liable for damage or loss package. We recommend we send the package as you send us, always providing full value of its contents. If
you opt to return the value of the product, we transfer the money
within 14 days after notification of the request to withdraw from the
contract. For
orders paid through a bank account, the return value of the product is
only possible in the same account from which the payment. For additional information on product return, you can write to us service[@]cocktailservice.ro
If you encounter any issues a command that does not seem to be
resolved by email or talk with the person, you can request additional
phone conciliation +40723234561.